TERMS AND CONDITIONS

Last Updated: 18/03/2025

Company Identification

Project Name: EXPANALOG

Holder: Diogo Ferrer da Silva Fernandes

Tax Identification Number: PT248493027

1. Introduction

Welcome to EXPANALOG!
These Terms and Conditions govern your use of our Etsy store and the purchase of products from us. By making a purchase, you agree to these terms. Please read them carefully.

2. Products and Availability

  • All products are subject to availability. We strive to provide accurate and up-to-date product information, including descriptions, prices, and stock levels. However, we reserve the right to make changes without prior notice.

  • If a product is out of stock or unavailable after your order is placed, we will notify you and provide options for a refund or an alternative product.

3. Orders and Payment

  • All orders are subject to acceptance and availability. Once your order is confirmed, you will receive an email confirmation.

  • We accept payments through Etsy's secure payment system. Payment must be made in full before the product is shipped.

  • Any taxes, duties, or import fees associated with the purchase are the responsibility of the buyer.

4. Shipping and Delivery

  • We aim to process and ship orders as quickly as possible. Please refer to the individual product listing for estimated processing and shipping times.

  • Shipping costs are calculated at checkout, based on the delivery address and selected shipping method.

  • We are not responsible for delays caused by shipping carriers, customs procedures, or other external factors.

  • Please ensure your delivery address is correct before finalizing the order. We are not responsible for lost or undelivered packages due to incorrect addresses provided by the buyer.

5. Returns and Exchanges

  • We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused and in its original packaging.

  • Return shipping costs are the responsibility of the buyer, unless the item is faulty or damaged.

  • Customized or personalized items, as well as digital products, cannot be returned or exchanged unless they are defective or incorrect.

  • To initiate a return or exchange, please contact us.

6. Refunds

  • Once we receive your returned item, we will process your refund. Refunds will be issued to the original payment method.

  • If your order is lost or damaged during shipping, please contact us immediately so we can assist you in filing a claim with the carrier.

7. Product Descriptions

  • We make every effort to ensure that the descriptions and images of our products are accurate. However, colors, sizes, and other specifications may vary slightly due to different screen settings or slight variations in production.

  • If you have any questions about a product, feel free to contact us before making a purchase.

8. Intellectual Property

  • All content, including but not limited to images, logos, and product designs, are the property of EXPANALOG and are protected by copyright laws.

  • You may not use, copy, or reproduce any content from our store without prior written consent.

9. Limitation of Liability

  • EXPANALOG is not responsible for any direct, indirect, incidental, special, or consequential damages resulting from the use or purchase of our products.

  • Our liability is limited to the purchase price of the item(s) purchased.

10. Privacy and Data Protection

  • We take your privacy seriously. Any personal information provided during the order process will only be used to fulfill your order and communicate with you regarding your purchase.

  • We do not store or share your payment details. For more information, refer to our Privacy Policy.

11. Governing Law

  • These Terms and Conditions are governed by the laws of Portugal. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Portugal.

12. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and the updated terms will apply to all orders placed after the date of the change.

By placing an order on our Etsy store, you acknowledge and agree to these Terms and Conditions.

Thank you for shopping with EXPANALOG!